Privacy policy
I/E ALENA DZIBROVA is committed to respecting your privacy and protecting your personal information. Please read our Privacy Policy carefully to better understand how we collect, use, protect or handle your Personal Data.


What do we mean by personal data?



Personal Data means details which identify you or could be used to identify you, such as your name and contact details, your travel arrangements and purchase history. It may also include information about how you use our websites and mobile applications.


When do we collect personal data about you?



We collect your Personal Data whenever you use our services, when you use our website or mobile applications, or interact with us via email. Certain pages on the I/E ALENA DZIBROVA site have links to the websites of other companies. As I/E ALENA DZIBROVA cannot be responsible for how these companies handle your personal data, you are advised to read the policy of these sites carefully in regard how they process and protect personal data.



What types of personal information do we collect?



When ordering or registering on our site, you will need to provide us with your personal details:

  • Your name, address, email, contact details, and payment information


What do we use your personal data for?



  • To deliver the services you have asked for;
  • To send a travel guide;
  • To arrange an online meeting;
  • To provide information support of your trip.


How do we protect your privacy?



To ensure the security of your personal data, our system encrypts information using SSL technology. The use of SSL allows all personal information such, as your credit card number to be encrypted. If your browser supports SSL, please select the Secure Mode option when confirming your booking, credit card and other personal information will be protected by this technology.
If your browser does not support SSL, we recommend you to update to the latest version of any browser to improve the security of transactions, otherwise the transmission of your personal information may not be protected and I/E ALENA DZIBROVA disclaims any responsibility in this regard.



E-mail Services



In order to send you commercial (marketing) information, you get this specific consent of yours which can be canceled at any time.

From time to time we may contact you to inform you of special ticket offers, advantages of our services, co-operative promotional actions of I/E ALENA DZIBROVA and partners, our news, including our E-news via e-mail. You can accept or refuse to receive such information, indication the option you choose when booking services. Later, you will be able to opt out of marketing newsletters in each e-mail you receive from us.



We ask you to inform us only about such personal data that is required to render the service or newsletters you chose, or a reply to you special request/claim. At the same time, if you decide to inform us about any additional personal data, we will be able to process them with due level of protection.





Do we use cookies?



We may store information about you using cookies, which we can assess when you visit our site in the future. These are compact pieces of information stored on the hard drive of your computer. Our cookies do not hold any personal or confidential information about you. You have the ability to accept or decline cookies by changing your privacy settings in your browser. Please note that by disabling cookies you may not be able to access certain areas of our site.



What is our legal basis for using your personal data?



I/E ALENA DZIBROVA will only process your personal information under General Data Protection Regulation EU (2016/679) and Law of Georgia on Personal Data Protection (28.12.2011):



If processing of your data is subject to any other laws, then the basis of processing your data may be different to that set out above and may in those circumstances be based on your consent in all cases.



Disclosure of your personal data to third parties



In order to enable you to use our services, we must disclose your personal information to third parties, which include the following:



State authorities

In cases stipulated by law, we are required to disclose your personal information to government agencies. These agencies may include law enforcement agencies, border guard offices, immigration authorities of the countries to which you travel with us. If we don't disclose your personal data to these authorities according to their legal requirement, you may be denied traveling at the point of departure or you will not give permission to enter the point of destination.



How we will inform you of changes to this Privacy Policy



If we change this Privacy Policy, we will let you know about the changes by publishing the updated version on lenadibrova.com. We are committed to protecting and respecting your privacy and will continue to do so in any future changes we make to this Privacy Policy.



How to get in touch with us

If you have any questions about this policy, please contact: info@lenadibrova.com

We hope that we will be able to resolve any concerns you may have.